Privacy Policy
At Sanctum Wellness and Healing LLP (hereafter “we,” “us,” or “Sanctum”), we respect your privacy and comply with applicable Indian data protection laws. We provide clear notice and obtain your informed consent before collecting any personal information. In particular, we use the Facebook Pixel to measure and improve our advertising effectiveness. The Facebook Pixel is an analytics tool that “measures the effectiveness of advertising by understanding the actions people take on a website” . We explicitly state that the Pixel is used solely to collect aggregated, anonymized data (such as page visits, clicks, or conversions) for performance tracking and analytics. No individual-level profiles or sensitive personal data (such as health, financial, or biometric details) are collected or stored. In fact, under Indian law “sensitive personal information or data” includes mental and physical health details , and we affirm that we do not collect any such sensitive information. We do not use cookies or similar tracking except for the Facebook Pixel itself; our site does not install any tracking cookies or persistent identifiers. The Pixel operates on an event-based model: for example, Facebook’s Aggregated Event Measurement (AEM) reports only up to eight prioritized conversion events per user and only transmits the highest-priority event, “minimiz[ing] the amount of user data collected” . This means that we receive only anonymous, aggregate insights (e.g. how many users clicked an ad or visited a page), not personal data. We do not use any collected data for personalized advertising beyond these aggregated analytics. Any targeting of advertisements is based on broad metrics (such as age range, location, or user interests explicitly provided by Facebook) and not on any data we extract from your usage. We comply with India’s Digital Personal Data Protection Act (DPDPA) 2023 and the IT Act, 2000 (and its rules). These laws require that we provide a clear privacy notice describing what data we collect, the purpose of processing, and how users can exercise their rights . Accordingly, our notice specifies categories of personal data (e.g. contact details if you submit them) and purposes (e.g. marketing, analytics, providing services) as required by law . We obtain your consent to data collection freely and explicitly, without any undue pressure . You may withdraw consent or opt out at any time. For example, Facebook provides an Off-Facebook Activity tool to “view and clear” data associated with the Pixel and to opt out of future tracking . We encourage you to use that tool and also to contact us directly if you have concerns. You have the following rights under applicable law : the right to access your personal data, correct or update it, restrict or object to processing, and request deletion. To exercise these rights, or for any questions about your data, please contact us using the information below. We will respond in accordance with Indian data protection norms. We will not share your personal data with third parties (other than Facebook for Pixel reporting) except as required by law or to provide services with your consent. In all cases, shared data are in hashed or anonymized form. Our Privacy Policy is governed by Indian law. We are a data fiduciary registered in India, and disputes will be subject to Indian jurisdiction . If you have any questions or wish to opt out or exercise your rights, please contact: Email: admin@sanctumwellness.org Phone: +91 89290 82073 Mailing Address: B4, KH #184, #1073, #183/2 Bhatti, Chhatarpur Main Road, New Delhi 110074, India We commit to handling your data responsibly and using it only for the purposes described here. Your use of our website after being informed of this policy constitutes acceptance of these terms.
Terms of Use
By accessing or using the Sanctuary Wellness and Healing LLP website and services (the “Site”), you agree to these Terms of Use. Sanctum Wellness and Healing LLP is an Indian Limited Liability Partnership with its registered address in Delhi. Our services (e.g. wellness programs, counseling information) are provided subject to these Terms, so please read them carefully. Lawful Use: You may only use the Site for lawful purposes. You agree not to post or transmit any unlawful, infringing, abusive, defamatory, or harassing content. You must not use the Site to solicit personal information from others or engage in spam, hacking, or any activity that violates any law. We reserve the right to remove or refuse any content or user at our discretion. Medical and Wellness Information: Any information provided on this Site (such as articles, testimonials, or program descriptions) is for informational purposes only and does not constitute medical advice. Sanctum Wellness and Healing LLP does not guarantee the accuracy or completeness of any content. You should consult a qualified professional before making decisions about treatment or well-being. You acknowledge that results of any wellness program vary by individual and are not guaranteed. Your use of information on this Site is at your own risk. Intellectual Property: All content on the Site (text, graphics, logos, images, videos) is the property of Sanctum Wellness and Healing LLP or its licensors and is protected by Indian and international copyright and trademark laws. You may not copy, reproduce, distribute, modify, or create derivative works from our content without our express written permission. Disclaimer of Warranties: We provide the Site “as is” without any warranties. As with any online resource, your use is at your own risk.To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, or non-infringement . We do not guarantee the Site will be error-free, secure, or uninterrupted. We make no promise about any outcomes from using our services or Site. Limitation of Liability: Under no circumstances will Sanctum Wellness and Healing LLP or its officers be liable for any indirect, incidental, special, or consequential damages arising out of your use of the Site or our services, even if advised of the possibility of such damages. Our total liability for any claim arising from these Terms or your use of the Site will not exceed the amount you have paid to us (if any). Governing Law and Jurisdiction: These Terms are governed by the laws of India . Any dispute arising under or related to these Terms or your use of our Site will be subject to the exclusive jurisdiction of the courts of India (for example, courts in Delhi or Panchkula) . Modifications: We may update these Terms at any time by posting a revised version on the Site. Your continued use of the Site after changes are posted constitutes acceptance of the new terms. It is your responsibility to review this page periodically. By using our Site, you confirm that you are at least 18 years old (or have the consent of a parent/guardian) and that you agree to follow these Terms. If you do not agree, please do not use the Site.
Disclaimer
No Professional Advice: The content on this Site is intended for general information only. It is not a substitute for professional medical, psychological, financial, or legal advice. Always seek the guidance of qualified professionals with any questions regarding your health or any related issues. We do not establish any doctor–patient or counseling relationship by providing this information online. No Guarantees: We make no guarantees about the effectiveness of any treatment, program, or recommendation featured on this Site. Testimonials, case studies, or results mentioned are illustrative and may not reflect typical outcomes. Individual results will vary. External Links: The Site may contain links to other websites or resources. Those links are provided for convenience and do not imply endorsement by Sanctum. We are not responsible for the content, accuracy, or practices of any linked sites. Accessing external sites is at your own risk. Use at Your Own Risk: You acknowledge that using this Site and its materials is entirely at your own risk. We disclaim all liability and warranties “to the fullest extent permitted by law” . For any problems or injuries that might arise from using the information or services on this Site, we are not responsible. Your sole remedy for dissatisfaction with the Site is to stop using it. Children’s Use: Our services are not directed to children under 13, and we do not knowingly collect personal information from minors without parental consent. If we become aware of any such data, we will take steps to remove it. If you have any questions or concerns about the Site or these policies, you may contact us at admin@sanctumwellness.org. Acceptance: By using the Sanctum Wellness and Healing LLP website or services, you acknowledge that you have read, understood, and agree to this Privacy Policy, Terms of Use, and Disclaimer. Sources: This policy is informed by India’s privacy laws and best practices for online advertising. For example, the Digital Personal Data Protection Act requires clear notice of data use and user rights , and Facebook’s guidelines emphasize transparency about tracking tools like the Facebook Pixel . Our terms and disclaimers follow legal best practices of Indian websites . All information herein reflects current norms for data protection and advertising compliance.